A review of digital access to health and care 2020-2024 - Healthwatch Brighton and Hove
Healthwatch Brighton and Hove developed an interest in digital technology (text, email, going online for appointments) given the dramatic shift to digital GP access since the Covid-19 pandemic.
We know that certain people are less likely to use digital technology and could face disadvantage, for example by being unable to book GP appointments online.
In this review, we summarise 11 projects where we have examined digital technology as a means of accessing and holding appointments with health and care professionals.
We know that certain people are less likely to use digital technology and could face disadvantage, for example by being unable to book GP appointments online.
In this review, we summarise 11 projects where we have examined digital technology as a means of accessing and holding appointments with health and care professionals.
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