Healthwatch Brighton and Hove activity report covering May to June 2020

Highlights from our work - May to June 2020

Patient feedback

• We continued to receive questions, experiences, and feedback on services, particularly in relation to cancer and dental care. We provided advice, signposted, and shared information with city leaders.

Reports and Publications 

• We issued 13 new Healthwatch reports, publications, guidance documents and specialist updates.

New Projects 

• We worked with partners to design new projects for care homes and mental health to gather patient experiences so that these can be built into services as they restore and recover.

Survey 

• We launched our patient survey. This will give vital inteligence about people’s experiences of using services during lockdown and how they want services to look in the future.

Mailshot

• We issued 32 separate updates to our 1,400 strong community which includes the public, MPs, Councillors, the media, community groups and the NHS.

Praise 

• Healthwatch received praise from city leaders, Healthwatch England, the press and the public for our work, guidance, and information sharing.

Webinar

• Our first ever Sussex wide cancer webinar was a huge success. 1,000 people reacted to the event and 100 registered.
• A BBC interview helped to share vital messages.

Social Media

• Facebook: we made 101 posts achieving a reach of over 16,700 with 1,300 engagements.
• Twitter: we posted 44 Tweets that were shared or liked 108 times.

Young Healthwatch 

• Young Healthwatch published their young persons sexual health report, with recommendations to enhance local services.

Hospital Discharge Wellbeing Project 

• We shared details with the Healthwatch network, and it is now being rolled out across Sussex.