Share your experience of hospital outpatient appointment letters
Healthwatch routinely carries out short surveys to gather the views of local people about health and social care services. This month we’d like to hear from you, your relatives, carers or friends, about experiences of hospital outpatient appointment letters.
Our poll will only take a few minutes to complete and your personal data is protected and treated securely (see below). The survey closes at Midnight on Thursday 31st October 2024.
Hospital outpatient appointment letters.
Hospital appointment letters are intended to give you clear information about your appointment and what to expect. Before your appointment, you'll receive a letter, email or text message from the hospital which should include everything you need to know about your appointment. Information should also be included about who to contact if you need to change or amend your appointment.
Healthwatch in Sussex, as the local independent champion for health and care, would like to hear about your experiences to see how the process is working and how it could be improved.
Tell us:
- How the hospital communicated with you about your appointment.
- Was the information in the appointment letter clear and easy to understand?
- How satisfied you are overall with the communication regarding your appointment.
- Any suggestions you might have for improving the appointment process.
If you would like assistance or require a different format, please contact us via: office@healthwatchbrightonandhove.co.uk or call 01273 234 040
Data protection
Any information that you give will be held in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. You can read our privacy policy here.
