News and reports

Working with Royal Mail, NHS and patient organisations, Healthwatch England have written an open letter to Ofcom highlighting the introduction of new protections to ensure reliable and efficient postal service for NHS patients.

These are the board papers for the Board of Directors meeting held on 14th April 2025. Minutes of the meeting will be published once these have been approved at the July 2025 Board meeting.

Healthwatch in Sussex want to hear from you! Let us know what you think in the NHS Satisfaction Poll 2025.

The Government is planning a national commission to reform social care, while the Health and Social Care Select Committee gathers evidence to report on the cost of delays to adult social care reform. Ahead of these reports, they have reviewed their evidence on social care and share their ideas for change.

Healthwatch England's response to the news that more funding will be made available for community pharmacies.

To feed into the development of the NHS University Hospitals Sussex five-year Dementia and Delirium strategy, we were approached by the Head of Nursing for Dementia and Learning Disabilities (NHS University Hospitals Sussex) to gather people’s views about their hospital experience. This study explores people who are affected by dementia and/or their carers’ experience of hospital attendance – either as an inpatient or an outpatient.

Has your GP referred you to a hospital or clinic for specialist care? Healthwatch England wants to hear your story!

The new Non-Emergency Patient Transport service will be provided by EMED Group and starts on 1st April 2025

It is now one week to go until the new non-emergency transport service for the people of Sussex launches on Tuesday, 1 April 2025.

Between October 2024 and March 2025, Healthwatch Brighton and Hove staff and volunteers attended a range of different public events. We spoke with members of the community to hear their views about health and care services, and to raise awareness of our work.

Healthwatch Brighton and Hove conducted visits to the main reception of the Royal Sussex County Hospital and the Emergency Department reception of the Royal Alexandra Children's Hospital.

This is part of a programme of work looking at patient communication at University Hospital Sussex NHS Trust.

In February 2025, Healthwatch in Sussex sought experiences of accessing Neurodevelopmental Services in the last 12 months.